Privacy statement

Ideal Housing attaches great importance to the protection of your personal data. In this privacy policy we want to provide clear and transparent information about how we handle personal data.

We do everything we can to guarantee your privacy and therefore handle personal data with care. Ideal Housing complies in all cases with the applicable laws and regulations, including the General Data Protection Regulation. This means that we in any case:

Process your personal data in accordance with the purpose for which it was provided, these purposes and types of personal data are described in this Privacy policy; Processing of your personal data is limited to only those data that are minimally necessary for the purposes for which they are processed; Ask for your explicit consent if we need it for the processing of your personal data; Have taken appropriate technical and organizational measures to ensure the security of your personal data; Do not pass on personal data to other parties unless this is necessary for the implementation of the purposes for which they were provided ;Be aware of your rights regarding your personal data, want to point this out to you and respect them.

As Ideal Housing we are responsible for the processing of your personal data. If, after reading our Privacy Policy, or in a more general sense, you have any questions about this or wish to contact us, you can do so via the contact details below:

Ideal Housing Schieweg 113-C,

3038 AL Rotterdam

info@ideaalhousing.nl 31 (0) 10 246 09 05

Personal data that we process

Ideal Housing processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

· Name and address details

· Contact details (email address and telephone number)

· Identity details (passport or driver's license)

· Payment details (bank account number)

· Income details (employer statement, employment contract, pay slips)

· Communication between you Ideal Housing

· Property details of landlord (VVE)

Processing of personal data of customers or suppliers

Personal data of customers or suppliers are processed by Ideal Housing for the following purpose(s):

· To be able to call or email you if this is necessary to provide our services;

· To be able to carry out a service order;

· To improve, test and monitor the effectiveness of our service;

· To track website metrics such as total number of visitors, traffic and demographic patterns;

· Identifying or solving technological problems;

· Administrative purpose;

Retention period

Ideal Housing does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

Ideal Housing shares your personal data with various third parties if this is necessary to perform the service and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Ideal Housing remains responsible for these processes. Processors that we use, for example, are parties that offer and host software used by us. We also engage IT service providers to manage our IT network. Ideal Housing also provides various personal data of tenants to landlords. We only do this with your express permission.

Within the EU

We do not provide personal data to parties located outside the EU.

Retention period

Ideal Housing does not store personal data longer than necessary for the purpose for which it was provided or is required by law.

Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing, for example we have taken the following measures;

All persons who can access your data on behalf of Ideal Housing are obliged to maintain confidentiality. We make backups of the personal data in order to be able to restore them in the event of physical or technical incidents; We regularly test and evaluate our measures; Our employees are informed about the importance of protecting personal data

Rights regarding your data

You have the right to inspect, rectify or delete the personal data we have received from you. You can also object to the processing of your personal data (or part thereof) by us or by one of our processors. You also have the right to have us transfer the data you provide to yourself or directly to another party on your behalf. We may ask you to identify yourself before we can respond to the aforementioned requests.

If we may process your personal data on the basis of permission you have given, you always have the right to withdraw this permission.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly. If we cannot reach an agreement with you, we will of course find this very annoying. You always have the right to file a complaint with the Dutch Data Protection Authority, which is the supervisory authority in the field of privacy protection.

To ask

If you have any questions or comments regarding our Privacy Statement, please contact us!

Ideal Housing Schieweg 113-C 3038 AL Rotterdam info@ideaalhousing.nl 31 (0) 10 246 09 05